Shipping Policy

Magnetar Collectables (PTY) LTD is a provider of custom-crafted, fan-inspired miniatures and sculptures. We are not the intellectual property (IP) owners of the characters, worlds, or designs represented in the fan art sold on our platform. These creations are intended for enthusiasts and collectors who wish to celebrate their favorite universes. By purchasing from Magnetar Collectables, customers acknowledge that these items are fan-made interpretations and do not represent officially licensed merchandise.

Processing Time: Each miniature or sculpture is crafted with high attention to detail, requiring a 3-5 business day production period. Any exceptions to this timeframe will be noted in the specific product descriptions.
 

Shipping: We proudly partner with Courier Guy for delivery services at a set fee of R95, with an estimated shipping time of 2-4 business days once the item is completed. Please note that unforeseen delays in transit are outside of our control but can be addressed through Courier Guy’s tracking system for updated shipping information.

If you have questions about your order or need further assistance, please contact us directly via our website or WhatsApp.