Terms & Conditions

Welcome to Magnetar Collectables! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully to understand your rights and responsibilities.

1. Product Information

• Each product sold by Magnetar Collectables is a bespoke item, crafted to order through 3D printing, sculpting, or painting techniques.

• Miniatures and sculptures are fan art; Magnetar Collectables does not own the intellectual property (IP) rights to these characters and universes.

• Product details, images, and descriptions are provided for informational purposes and may vary slightly due to the custom production process.

2. Order Processing and Shipping

• Processing Time: Orders require a 3-5 business day production period unless otherwise specified in the product description.

• Shipping: Shipping is handled by Courier Guy, with delivery expected within 2-4 business days after processing.

• While we strive to meet estimated timelines, unforeseen delays may occur. Please refer to Courier Guy for shipping updates.

3. Pricing and Payment

• All prices are listed in the currency specified on our website and are subject to change without notice.

• Payments are due at the time of purchase and are processed securely through our payment provider.

4. Refund and Return Policy

• Due to the custom nature of our products, refunds are only available for items that arrive severely damaged. Minor imperfections resulting from the production process are not eligible for refunds.

• Customers are encouraged to contact us with any concerns, and we will work together to address them.

5. Intellectual Property Disclaimer

• Magnetar Collectables does not own the IP rights to the designs represented by the fan art sold on this site. Our creations are fan-made tributes intended for collectors and enthusiasts.

• By purchasing, you acknowledge that the items are fan art and not official merchandise.

6. User Obligations

• By using our website, you agree to provide accurate information during checkout and ensure your shipping address is correct.

• You are responsible for reviewing our policies and terms prior to purchasing and accepting them by placing an order.

7. Liability Disclaimer

• Magnetar Collectables is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.

• We are not liable for delays, losses, or damages caused by third-party shipping providers once an item has shipped.

8. Changes to Terms and Conditions

• Magnetar Collectables reserves the right to modify these terms and conditions at any time. Updated terms will be posted on this page, and continued use of the site constitutes acceptance of any changes.

9. Contact Information

• If you have any questions regarding these Terms and Conditions, please contact us via our website or WhatsApp.